Communication
The process of passing any information from one person to the other person with the aid of some medium is termed as communication. The first party who sends the information is called the sender and the second party who receives the information, decodes the information, and accordingly responds is called the receiver or the recipient. Thus, in simpler terms communication is simply a process where the sender sends the information to the receiver for him to respond.
The Communication Process Communication process is a simple process where a message is being transferred from a sender to the receiver. The receiver after receiving the message understands the message in the desired form and then acts accordingly. The Process of Sending the Message The first party or the sender first thinks of information, whatever he intends to communicate or transfer to the others. Then he puts the information or the message in words or prepare a content. The process of putting the thoughts in words is called encoding. Finally, the content after being ready is transmitted to the receiver. The Process of Receiving the Message The message reaches the sender, who then decodes the message or in simpler terms breaks the information, understands it, and responds to the receiver. The sender also gives feedback to the receiver after he has understood the complete information. Communication in simpler terms is a process of passing the information from the first party (sender) to the second party (receiver). Communication plays a vital role not only in organizations or one’s professional career but also is essential in day to day life.
Different Types of Communication
Verbal Communication
• Verbal communication is a type of communication where the information flows through verbal medium like words, speeches, presentations etc.
• In verbal communication the sender shares his/her thoughts in the form of words. In organizations, individuals communicate verbally among each other in the form of dialogues, speech, presentations, discussions to name a few.
• The tone of the speaker, the pitch and the quality of words play a crucial role in verbal communication. The speaker has to be loud and clear and the content has to be properly defined. Haphazard and unorganized thoughts only lead to confusions and misunderstandings among individuals.
• In verbal communication, an individual must understand the importance of words and how to put them across.
• In verbal communication it is the responsibility of the sender to cross check with the receiver whether he has downloaded the correct information or not and the sender must give the required response. Nonverbal communication
• Imagine yourself in a situation, where you can’t speak but have to communicate an urgent information to the other person or for that matter, you are sitting in an important meeting and you want to express your displeasure or pleasure to your colleague without uttering even a word. Here nonverbal mode of communication comes into picture.
• Facial expressions, gestures, hand and hair movements, body postures all constitute nonverbal communication.
• Any communication made between two people without words and simply through facial movements, gestures or hand movements is called as nonverbal communication.
• In other words, it is a speechless communication where content is not put into words but simply expressed through expressions If one has a headache, one will put his hand on his forehead to communicate his discomfort - a form of nonverbal communication.
Nonverbal communications are vital in offices, meetings and even in romantic chats.
Visual Communication
• In visual communication, the recipient receives information from signboards, displays, hoardings, banners, maps etc. The sign board of Mc Donald’s or KFC indicates eating joints - a form of visual communication.
• The sign board of “No Parking Zone” communicates to the individuals that any vehicle must not be parked in the vicinity - again a mode of visual communication. Vision plays a very important role in visual communication and it depends on the recipient how to interpret the message.